FAQs

We proudly serve Red Deer, Blackfalds, and Lacombe. Once your pickup is scheduled, we'll come directly to your home, where your laundry will be weighed with you present. You'll review and sign to confirm the weight and total, and payment is collected at the time of pickup. We then wash, dry, fold, and organize your laundry before delivering it back to your door, fresh and ready to put away.

Our service is $3.50 per pound with a 15-pound minimum per order. All laundry is weighed with you present before processing, and payment is due once the weight has been confirmed. Standard turnaround is 24–48 hours, and same-day rush service may be available depending on our schedule.

Absolutely! We create a customer profile for every new client so we can remember your preferences. Let us know about detergent preferences, allergies or sensitivities, separating whites, darks, or colours, and any delicate items that require special care. Our goal is to provide a consistent experience every time you book with us.

Please make sure all pockets are emptied before pickup and let us know if there are any stains or special instructions you'd like us to be aware of. If you have questions before booking, don't hesitate to contact us by email or through Facebook or Instagram—we're happy to help.